• Did you know that there are over 3,800,000 websites dedicated to "Interviewing Tips" and the vast majority are written for the candidate?
• Are you aware that you can dramatically increase the quality of your interviews by making some simple changes to the phrasing of your questions?
• Have you been frustrated by not being able to do effective reference checking?
• Did you know that research supports Emotional Intelligence (EQ) being twice as good of a predictor for job success than technical skills and IQ?

This one-day class for hiring managers will provide training on the best proven techniques for successful interviewing and selection today. The topics we cover include:

• Latest trends and data on interviewing.
• Risks of poor hiring including the cost of turnover.
• The link between good management and smart hiring.
• Guidelines on rapport building and interviewing etiquette.


• Job evaluation tools to know what skills to seek (technical skills, professional skills and education/experience).
• An introduction to Emotional Intelligence and the key skills associated with it; including ways to seek them in a candidate via targeted interview questions.
• A 5-step process for conducting effective interviews.
• A video explanation of behavior-based interviewing.
• Learn best tips on getting good references.
• Interpreting answers to determine fit and take some of the guess work out of the selection process.
• 3 skills practice activities.

Our program is highly interactive and filled with discussion and activities trained by experienced interviewers who are professional facilitators. This is NOT a lecture, or professorial style presentation. The training will be delivered via active group discussion and facilitated dialogue. There will be video segments integrated for use in skills practices. The style of the delivery is casual, dynamic, humorous, engaging and utilizes adult learning principles.

Please contact us to schedule an on-site program today.