Jennifer and Faith with Mike Miller,
Regional Vice President, AmerisourceBergen
 


CORE COMPETENCIES

Penumbra has amassed significant and proven expertise in many areas of performance improvement and organizational success, including:

Selection and Hiring Strategies

Exceptional performance begins with the right person in the right job. Penumbra analyzes your current selection and hiring strategies to ensure the best people ROI.

Critical Competency Identification
Business changes quickly, so it is important to identify the competencies critical to success in your key positions. Analyzing your best performers and examining market data allows us to create profiles to assist in recruiting, succession planning, leadership development and training.

Interview Process Creation

An effective interview process reflects your staffing goals. Whether you need a complete process or an examination of your existing one, Penumbra can create a customized solution that saves time and improves efficiency and effectiveness. Together, we will design an easy to use process with measurable checkpoints that can also be used as a training tool.

Interview Protocol Creation

Consistency in selection relies on the right interview questions for the job based on its critical competencies and your unique business environment. We will design in-person and telephone interview protocols, reference checking guidelines, final interview questions for key positions, candidate evaluation tools for communicating interview feedback, and even exit interview forms.

Leadership Development

Our clients rely on Penumbra to provide practical, realistic solutions to leadership challenges. We specialize in developing leadership on the front lines, responsible for the tactical implementation of your strategies. We do this by providing learning events and opportunities, individual coaching at the job site and through on-going dialogue and support.

Employee Training

Our clients turn to us for custom designed training content on topics such as:
  • Performance management
  • Communication skills
  • Conflict management
  • Interviewing Techniques
  • Consultative selling
  • Leadership
  • Negotiation
  • Customer service skills

Our ImmersineeringTM process provides instructional design outcomes that overcome the ineffectiveness of "off the shelf" training programs in a cost-effectiveness way. We can support a small HR/Training team or a busy Training and OD department that needs a helping hand.

Emotional Intelligence

Penumbra specializes in developing of the Emotional Intelligence competencies: self-awareness, self-management, stress and conflict, flexibility and problem solving, and measure the increase in these skills using validated assessments.

Organizational Network Analysis

Organization charts show reporting structures; they do not reveal the human dynamics between individuals, departments, or even between the company and its customers. Penumbra uses the latest Organizational Network Analysis (ONA) tools to guide critical organizational change, behavior modification and training interventions that get to the heart of the human equation and mitigate downside risk.

Click here for more information about ORGANIZATIONAL NETWORK ANALYSIS.