Human Performance

IMPROVED PERFORMANCE is the desired outcome of any organizational intervention. Our exclusive Immersineering^TM methodology ensures a full understanding of your company, its culture, its people and its current state, before attempting to engineer any future outcome.

At its foundation Immersineering^TM includes strong tools for measuring success for your business. Together, we define those metrics before the project begins, because the best initiatives always start with the end in mind.

 Corporate Culture

Organizational performance depends on a multitude of influences on your employees which, taken together, express and reinforce your unique corporate culture. Our holistic approach identifies those influences and their interaction, leading to highly customized and effective solutions. We learn how the parts of your organization fit, so that a change in one does not disrupt the others.

Your dedicated Penumbra team is with you from start to finish, becoming experts on your company structure and culture. You receive the benefit of trusted advisors with a valuable outside perspective that includes open dialogue about improved performance, best practices and competitive information.

Our approach for your success may include:

• Interviews, surveys and focus groups

• Employee "shadowing" or ride-alongs

• Individual and team assessments

• Organizational Network Analysis

• Competitive Analysis

• Customer Research

• Meeting Facilitation

• Experiential Learning

• Coaching

• Classroom Instruction

• DVD/Video Modeling

• CD/Audio Support

• On-the-Job Training

 Core Competencies

Penumbra has amassed significant and proven expertise in many areas of performance improvement and organizational success, including:

Selection and Hiring Strategies

Exceptional performance begins with the right person in the right job. Penumbra analyzes your current selection and hiring strategies to ensure the best people ROI.

Critical Competency Identification

Business changes quickly, so it is important to identify the competencies critical to success in your key positions. Analyzing your best performers and examining market data allows us to create profiles to assist in recruiting, succession planning, leadership development and training.

Interview Process Creation

An effective interview process reflects your staffing goals. Whether you need a complete process or an examination of your existing one, Penumbra can create a customized solution that saves time and improves efficiency and effectiveness. Together, we will design an easy to use process with measurable checkpoints that can also be used as a training tool.

Interview Protocol Creation

Consistency in selection relies on the right interview questions for the job based on its critical competencies and your unique business environment. We will design in-person and telephone interview protocols, reference checking guidelines, final interview questions for key positions, candidate evaluation tools for communicating interview feedback, and even exit interview forms.

Leadership Development

Our clients rely on Penumbra to provide practical, realistic solutions to leadership challenges. We specialize in developing leadership on the front lines, responsible for the tactical implementation of your strategies. We do this by providing learning events and opportunities, individual coaching at the job site and through on-going dialogue and support.

Employee Training

Our clients turn to us for custom designed training content on topics such as:

• Strategic Applications of Emotional Intelligence

• Interviewing for Emotional Intelligence

• High Performance Coaching

• Conquering Conflict Using Emotional Intelligence

• Leadership Series

• Communication Series

Our Immersineering^TM process provides instructional design outcomes that overcome the ineffectiveness of "off the shelf" training programs in a cost-effectiveness way. We can support a small HR/Training team or a busy Training and OD department that needs a helping hand.

Emotional Intelligence

Penumbra specializes in developing of the Emotional Intelligence competencies: self-awareness, self-management, stress and conflict, flexibility and problem solving, and measure the increase in these skills using validated assessments.

Articles

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